{"id":24221,"date":"2026-03-12T08:19:19","date_gmt":"2026-03-12T07:19:19","guid":{"rendered":"https:\/\/wydawnictwo.uksw.edu.pl\/?page_id=24221"},"modified":"2026-05-08T13:42:10","modified_gmt":"2026-05-08T11:42:10","slug":"complaints-and-appeals","status":"publish","type":"page","link":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/standards-and-policies\/complaints-and-appeals\/","title":{"rendered":"Complaints and appeals"},"content":{"rendered":"\n<p>Version: 1.0 | Last updated: 2026-03-05<\/p>\n\n\n\n<p>Complaints and appeals may relate to, amongst other things: the peer-review process, suspected breaches of ethics, conflicts of interest, errors in publication, copyright infringements, digital accessibility, and the quality of service provided during the publishing process.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">How to submit a complaint?<\/h2>\n\n\n\n<p>Please send complaints to: <a href=\"mailto:etyka.wydawnictwo@uksw.edu.pl\">etyka.wydawnictwo@uksw.edu.pl<\/a><\/p>\n\n\n\n<p>In your submission, please include: the title of the publication, a description of the issue, the stage of the process, attachments (if any) and your preferred resolution.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">How do we handle complaints?<\/h2>\n\n\n\n<p>Complaints are reviewed by the Publishing House\u2019s Scientific Council, which is not directly involved in the disputed decision. In the event of a conflict of interest, the relevant member of the Scientific Council is excluded from the case. Complaints are treated confidentially.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Possible outcomes<\/h2>\n\n\n\n<p>Upholding the decision; additional peer review; corrective measures in the procedure; correction of the publication; suspension\/withdrawal; other appropriate measures.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Version: 1.0 | Last updated: 2026-03-05 Complaints and appeals may relate to, amongst other things: the peer-review process, suspected breaches of ethics, conflicts of interest, errors in publication, copyright infringements, digital accessibility, and the quality of service provided during the publishing process. How to submit a complaint? Please send complaints to: etyka.wydawnictwo@uksw.edu.pl In your submission, [&hellip;]<\/p>\n","protected":false},"author":657,"featured_media":0,"parent":24173,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-sub-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-24221","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/pages\/24221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/users\/657"}],"replies":[{"embeddable":true,"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/comments?post=24221"}],"version-history":[{"count":2,"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/pages\/24221\/revisions"}],"predecessor-version":[{"id":24223,"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/pages\/24221\/revisions\/24223"}],"up":[{"embeddable":true,"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/pages\/24173"}],"wp:attachment":[{"href":"https:\/\/wydawnictwo.uksw.edu.pl\/en\/wp-json\/wp\/v2\/media?parent=24221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}